Sacramento Republic FC Sacramento, CA, USA
Feb 18, 2020Part time
Job Title: Gameday Box Office Staff Department: Box Office & Ticket Operations Reports to: Box Officer Assistant Manager Employee Status: Part-Time Compensation: $13.00 per hour, Non-exempt Location: Sacramento, CA ABOUT REPUBLIC FC Sacramento Republic FC is a record-breaking USL franchise that was recently awarded the 29th franchise in Major League Soccer, kicking off in 2022. With a state-of-the-art stadium under construction, this is your opportunity to join the soccer movement in Sacramento and take your career to new heights! Launched during Sac Soccer Day in 2013, Republic FC exists to make the Sacramento region into the most inspiring, energetic and rewarding place to live, work and play through the beautiful game. Named one of the ‘Nation’s Greatest Cities for Food Lovers’ by the Wall Street Journal and ‘America's Most Diverse City' by Time Magazine, Sacramento is located in the heart of Northern California. JOB SUMMARY Box Office staff work gamedays as the first face fans will see when entering the stadium. Box Office staff members provide excellent customer service when assisting gameday patrons with purchasing single match tickets and handling other ticket services and questions. The work environment for this position is indoors. RESPONSIBILITIES AND DUTIES Provide excellent customer service, problem solving and communication skills Sell single match tickets to walk-up customers, reprint and troubleshoot problem tickets and answer questions about Republic FC and stadium. Operate Ticketmaster ticketing programs including Archtics, Account Manager, SRFC mobile app and TMSales Such other duties, activities, and roles as the company from time to time may designate in its sole and absolute discretion. QUALIFICATIONS Skilled at navigating mobile technology (familiarity with Apple & Android products). Strong organizational and time-management skills Excellent oral and written communication, customer service and problem-solving skills. Proficient computer skills including experience Experience with Archtics or other TM products is preferred. Ability to handle monetary transactions Availability to work flexible hours including nights, weekend and holidays Passion for Republic FC and soccer in general is preferred. Dependable, trustworthy with strong interpersonal skills WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is exposed to indoor facilities that use air conditioning, and outside weather conditions. The noise level in the work environment is usually moderate, depending on the event as well as the location. PHYSICAL DEMANDS While performing the duties of this Job, the employee is regularly required to lift and/or carry supplies; stand; walk; use hands to handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. This U.S. position is open to U.S. Workers Only. A U.S. Worker is someone who is either a U.S. Citizen, U.S. National, U.S. Lawful Permanent Resident, or a person granted Refugee or Asylum status by the U.S. Government. Sacramento Republic FC will not sponsor a foreign national for this position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.