Job Description
The Board is currently recruiting for a 24-month Limited Term Program Technician II.
Under the general supervision of the Staff Services Manager I, the Program Technician II (PT II) is responsible for providing customer service over the phone and via email and evaluating applications within the Board’s Licensing Unit.
Answer telephone calls from a diverse population of licensees, applicants, and the public. Respond to broad and complex questions regarding Board laws, regulations, processes, and application or license status. Evaluate and process applications for callers when appropriate.
Respond to emails received from licensees, applicants, and the public. Respond to broad and complex questions regarding Board laws, regulations, processes, and application or license status. Conduct research using various Board resources to provide accurate and thorough information. Evaluate and process application documents that are submitted via email.
Evaluate licensing applications and the documents submitted with the applications for conformance to the Board’s laws and regulations to determine eligibility for the examination and/or licensure.
Other information
Application Instructions
You may apply for this position online on CalCareers, the official California State Jobs Website https://www.jobs.ca.gov/.
Please review the minimum qualifications for the Program Technician II job classification here https://www.calhr.ca.gov/state-hr-professionals/Pages/9927.aspx
You must meet the minimum qualifications to be eligible for this position.
Additionally, California State jobs require that you take and pass exams for each job classification that you wish to apply for. Once you have passed the exam, you will be placed on a list of eligible candidates, and you may apply to any open job for that classification. The Program Technician II exam can be found here https://www.calcareers.ca.gov/JOBSGEN/0PBCS.PDF
More information on the California State hiring process can be found here https://www.calcareers.ca.gov/CalHRPublic/Landing/NewToStateservice.aspx
Required Application Documents
The following must be submitted to apply:
- State Employment Application
- Cover Letter
- Resume
Your application documents may be submitted online using your CalCareers account or by mail or in-person at the addresses listed on the job posting.
Rate of Pay
Date posted
The California State Board of Barbering and Cosmetology is responsible for licensing cosmetologists, barbers, manicurists, estheticians and electrologists, as well as the establishments where the services are performed. The mission of the Board is to ensure the health and safety of California consumers by promoting ethical standards and by enforcing the laws of the barbering and beauty industry. The Board employs a large and diverse team of technicians, field inspectors, analysts, and managers. Staff is responsible for the licensing, examinations, inspections, and enforcement of the beauty industry.