Pacific Coast Companies, Inc.
10600 White Rock Road, Rancho Cordova, CA, USA
Pacific Coast Companies, Inc. is a dedicated team of professionals that provide a comprehensive range of business services and support to the Pacific Coast Building Products family of companies and their customers.
POSITION SUMMARY: This position is responsible in performing a variety of technical and customer service work and helping users in problem resolution. Serves as a key contact for on-site and remote users for pc and application system problems and/or inquiries. Performs other duties as required.
SUPERVISION RECEIVED: Works under the direction and supervision of the Technical Services Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES: May include some or all of the following. Other duties may be assigned.
Replies to users’ requests for information and assists in problem resolution; maintains contact with users on operational and production problems.
Serves as the first point of contact for customers seeking technical...